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Building AI Powered Chatbots Without Programming

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BeginnerCourse

Chatbots can save businesses up to 30% on customer support costs alone (Shopify), and AI developers with strong chatbot skills are in high demand! This Building AI-Powered Chatbots Without Programming course gives aspiring AI application developers and engineers the skills businesses need to build chatbots in just 6 weeks. No programming experience required!

4.7 (3k+ Reviews)

Language

  • English

Topic

  • Chatbot

Enrollment Count

  • 12.64K

Skills You Will Learn

  • Artificial Intelligence, Chatbots, NLP

Offered By

  • IBMSkillsNetwork

Estimated Effort

  • 6 weeks

Platform

  • Coursera

Last Update

  • May 10, 2025
About this Course
Leveraging IBM Watson's Natural Language Processing capabilities, you'll learn how to plan, implement, test, and deploy chatbots that delight your users, rather than frustrate them.

True to our promise of not requiring any code, you'll learn how to visually create chatbots with Watson Assistant (formerly Watson Conversation) and how to deploy them on your own website through a handy WordPress plugin. Don't have a website? No worries, one will be provided to you.

Chatbots are a hot topic in our industry and are about to go big. New jobs requiring this specific skill are being added every day, consultants demand premium rates, and the interest in chatbots is quickly exploding.

Gartner predicts that by 2020, 85% of customer interactions with the enterprise will be through automated means (that's chatbots and related technologies).

Here is your chance to learn this highly in demand set of skills with a gentle introduction to the topic that leaves no stone unturned.

This course is part of multiple programs
This course can be applied to multiple Specializations or Professional Certificates programs. Completing this course will count towards your learning in any of the following programs:

Instructors

Antonio Cangiano

Engineering Manager and AI Specialist

Antonio Cangiano is an Engineering Manager and AI Specialist at IBM. An author and blogger, he wrote two technical books, "Ruby on Rails for Microsoft Developers" (Wrox, 2009) and "Technical Blogging" (The Pragmatic Bookshelf, 2012). He is passionate about the craft of programming, AI, cutting-edge technologies, online marketing, and entrepreneurship.

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Contributors

Artem Arutyunov

Data Scientist

Hey, Artem here! I am excited about answering new challenges with data science, machine learning and especially Reinforcement Learning. Love helping people to learn, and learn myself. Studying Math and Stats at University of Toronto, hit me up if you are from there as well.

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