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Build Your AI Sales Assistant with Watsonx and LlamaIndex

BeginnerGuided Project

Elevate your business with LlamaIndex! Create a smart, data-driven chatbot that integrates seamlessly with watsonx's API for precise product recommendations. Let LlamaIndex do the heavy lifting, sifting through your unique knowledge base for accurate answers, freeing up your team for more complex tasks. It's not just a tool—it's a revolution in customer engagement and efficiency. Embrace the future with LlamaIndex! 🚀💼🤖

Language

  • English

Topic

  • Chatbot

Enrollment Count

  • 139

Skills You Will Learn

  • Artificial Intelligence, Python, Generative AI, Chatbots

Offered By

  • IBMSkillsNetwork

Estimated Effort

  • 1.5 hours

Platform

  • SkillsNetwork

Last Update

  • May 10, 2024
About This Guided Project
Today, customer engagement and support have undergone a transformation, with AI-driven chatbots emerging as the ultimate solution for efficient and personalized interactions. Imagine having a chatbot that not only understands and responds to customer inquiries like a seasoned expert but also taps into your unique domain-specific knowledge to provide tailored recommendations. This is where LlamaIndex steps in, combining forces with watsonx's API to equip your chatbot with the ability to reason and respond accurately by utilizing your own data.
👉 Please feel free to explore the demo app; we will be building a similar one in this project. You can access it by clicking here. demo

A Look at the Project Ahead

In this hands-on project, you will step-by-step explore the fusion of data indexing, AI integration, and natural language processing. The goal is to create an AI-powered chatbot that can effectively answer questions and offer personalized product recommendations. By completing this project, you will learn to:
  • Use watsonx's API and LlamaIndex to create an AI sales chatbot capable of providing instant customer support 24/7.
  • Interface with watsonx's models to generate contextually relevant responses.
  • Implement an interactive user interface using Gradio to facilitate user interaction with the chatbot.

What You'll Need

This guided project requires basic knowledge of Python and database queries. However, don't worry if you don't have much experience with the above. This project will explain each step along the way, and you may learn as-you-need along the way.

IBM Skills Network Labs environment also comes with many technical requisites pre-installed to save the hassle of setting everything up, so we won't be dealing with any environment issues.

Instructors

Vicky Kuo

Data Scientist

I believe that success isn't just about individual milestones, but also about uplifting and encouraging others to reach their potential. This is why I'm passionate about combining my technical background with my eagerness to help people overcome technological hurdles and accelerate growth. When I’m not on the job, I love hiking with my two dogs or relaxing in a coffee shop. There's nothing better than having an insightful conversation over coffee, or even better, some volunteer work! Please feel free to reach out to me on LinkedIn.

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Contributors

Joseph Santarcangelo

Senior Data Scientist at IBM

Joseph has a Ph.D. in Electrical Engineering, his research focused on using machine learning, signal processing, and computer vision to determine how videos impact human cognition. Joseph has been working for IBM since he completed his PhD.

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Jigisha Barbhaya

Data Scientist

I am a Data scientist at IBM and Lead instructor at Skills network. I love to learn and educate. I have completed my MSc(Computer Application) specialisation in Data science from Symbiosis University.

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Sina Nazeri

Data Scientist at IBM

I am grateful to have had the opportunity to work as a Research Associate, Ph.D., and IBM Data Scientist. Through my work, I have gained experience in unraveling complex data structures to extract insights and provide valuable guidance.

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Efkan Serhat Goktepe

Developer | Architect

Efkan is a 4th year student in Computer Science at University of Toronto. Efkan is currently working at IBM as a Software Architect. Contact: efkan@ibm.com.

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