Specialized CrewAI Agent Workflows: Task-Centric Tooling
Build specialized AI Agent workflows with task-centric tooling using CrewAI. Apply in-demand skills to solve real-world challenges with AI, leveraging LLMs. Create and orchestrate AI agents, work with databases, and refine prompt engineering for a customer service chatbot used by a restaurant. This hands-on project is a necessity for all software engineers and machine learning engineers seeking to level-up their skills and it takes only 30 minutes!

Language
- English
Topic
- Artificial Intelligence
Skills You Will Learn
- Artificial Intelligence, Generative AI, Python, CrewAI, Agentic RAG
Offered By
- IBMSkillsNetwork
Estimated Effort
- 30 minutes
Platform
- SkillsNetwork
Last Update
- August 19, 2025
Who Should Enroll
- University students and Entry-Level Software Engineers wanting to learn fundamental tooling techniques with AI agents
- AI Engineers and Developers seeking to build more efficient and predictable multi-agent systems using CrewAI
- Businesses who want to build chatbots and customer service automation systems
Why Enroll
A Look at the Project Ahead
- Build a customer service chatbot using CrewAI's multi-agent workflow system
- Master the fundamental difference between agent-centric and task-centric tool assignment approaches
- Create more efficient AI workflows by strategically assigning tools directly to specific tasks rather than agents
- Design predictable, maintainable multi-agent systems that eliminate tool selection ambiguity and improve performance
What You'll Need

Language
- English
Topic
- Artificial Intelligence
Skills You Will Learn
- Artificial Intelligence, Generative AI, Python, CrewAI, Agentic RAG
Offered By
- IBMSkillsNetwork
Estimated Effort
- 30 minutes
Platform
- SkillsNetwork
Last Update
- August 19, 2025
Instructors
Abdul Fatir
Data Scientist
Abdul specializes in Data Science, Machine Learning, and AI. He has deep expertise in understanding how the latest technologies work, and their applications. Feel free to contact him with questions about this project or any other AI/ML topics.
Read moreKaran Goswami
Data Scientist at IBM
I am a dedicated Data Scientist and an AI enthusiast, currently working at IBM's Skills Builder Network. Learning how some simple mathematical operations could be used to make predictions and discover patterns sparked my curiosity, leading me to explore the exciting world of AI. Over the years, I’ve gained hands-on experience in building scalable AI solutions, fine-tuning models, and extracting meaningful insights from complex datasets. I'm driven by a desire to apply these skills to solve real-world problems and make a meaningful impact through AI.
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