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Building AI Powered Chatbots Without Programming

BeginnerCourse

Get hands-on creating intelligent, business-ready, AI-powered chatbots without any programming experience.

Language

  • English

Topic

  • Chatbot

Skills You Will Learn

  • Chatbots, Artificial Intelligence, IBM watsonx Assistant, Decision Tree Chatbots, AI Fundamentals

Offered By

  • IBMSkillsNetwork

Estimated Effort

  • 12 hours

Platform

  • SkillsNetwork

Last Update

  • October 29, 2025
About this Course

About this Course

Chatbots can save businesses up to 30% on customer support costs alone (Shopify), and AI developers with strong chatbot skills are in high demand! This Building AI Powered Chatbots Without Programming course gives aspiring AI application developers and engineers the skills businesses need to build chatbots in just 6 weeks. No programming experience required! 
 
You Will Learn:  
  • The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required. 
  • How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.  
  • How to implement and test complex workflows within chatbot actions to enhance user interactions.  
  • Plus, you’ll gain hands-on experience deploying a chatbot in a real-world scenario 
 
Course Overview 
 
Designed for students or professionals interested in creating chatbots, this course equips learners with the skills to create and deploy effective chatbot solutions without any coding requirements. 
 
During this course, you’ll explore what chatbots are and how they benefit businesses and users. You’ll learn about action workflows and the key features of a chatbot. You’ll dive into the high-level differences between decision-tree chatbots and generative AI chatbots. Plus, you’ll look at the concept of actions within chatbots and learn to build them using IBM watsonx Assistant.  
 
Through interactive labs, you’ll also gain valuable hands-on experience applying what you’ve learned to real-world scenarios, such as creating a customer care chatbot for a flower shop. Great for talking about in interviews! 
 
If you’re looking to develop the essential chatbot skills employers are looking for, enroll today and get ready to power up your resume in just 6 weeks! 
 
Prerequisites 
 
This is a beginner-level course, so no prior knowledge or programming experience is required to take this course. 
 
IBM Specialization   
 
This course is part of the IBM AI Foundations for Everyone Specialization. If you’re keen to kickstart a career in AI, we recommend you enroll for the full Specialization program and work through the courses in order. Within just a few weeks, you’ll build job-ready AI skills to enhance your AI career options and have practical experience on your resume that will catch the eye of employers! 

Instructors

Antonio Cangiano

Engineering Manager and AI Specialist

Antonio Cangiano is an Engineering Manager and AI Specialist at IBM. An author and blogger, he wrote two technical books, "Ruby on Rails for Microsoft Developers" (Wrox, 2009) and "Technical Blogging" (The Pragmatic Bookshelf, 2012). He is passionate about the craft of programming, AI, cutting-edge technologies, online marketing, and entrepreneurship.

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IBM Skills Network

IBM Skills Network Team

At IBM Skills Network, we know how crucial it is for businesses, professionals, and students to build hands-on, job-ready skills quickly to stay competitive. Our courses are designed by experts who work at the forefront of technological innovation. With years of experience in fields like AI, software development, cybersecurity, data science, business management, and more, our instructors bring real-world insights and practical, hands-on learning to every module. Whether you're upskilling yourself or your team, we will equip you with the practical experience and future focused technical and business knowledge you need to succeed in today’s ever-evolving world.

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