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Generative AI for Executives and Business Leaders

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Beginnercourse

Artificial intelligence is disrupting every aspect of business and daily life, and executives and business leaders need to be ready. This course is designed to give leaders a foundation-level understanding of generative AI. You will learn about what generative AI is, how it can create business value, the importance of AI trust and transparency, and how to apply generative AI to common use cases like customer service and application modernization. Led by IBM thought leaders, this course provides you with context and understanding of the business potential of generative AI.

Language

  • English

Topic

  • Artificial Intelligence

Skills You Will Learn

  • Generative AI, Foundation Model, Ethics and Governance

Offered By

  • IBMSkillsNetwork

Estimated Effort

  • 3 hours

Platform

  • SkillsNetwork

Last Update

  • December 3, 2024
About this course
This course will get you started with some key events in the history of artificial intelligence (AI). You will learn about the importance of generative AI to businesses and get introduced to different approaches to applying generative AI. You will also learn about foundation models and their benefits. This module will explore issues like AI hallucination, bias, and risk and learn how applying AI ethics and governance builds trust. You will have the opportunity to review the different ways to put AI to work in a business. You will gain insights on using generative AI to improve your service and delight your customers. Finally, delve into the use of AI in application modernization and some best practices to gain a competitive edge.
Learning Objectives
  • Understand the history and impact of generative AI for business.
  • Learn about the importance of your data in relation to business AI.
  • Know the importance of trust, transparency and governance.
  • Apply generative AI to key use cases like customer service and application modernization.

Course Syllabus

  • Module 1: Welcome to the course
    • Course preview
    • Video: Course introduction
    • Syllabus and prerequisites
  • Module 2: Strategic essentials
    • Video: The rise of generative AI and what it means for business
    • Video: Become a value creator with generative AI
    • Summary: Strategic essentials
  • Module 3: Elements of AI in enterprise
    • Video: Why foundation models are a paradigm shift for AI
    • Video: Trust, transparency, and governance in the age of generative AI
    • Summary: Elements of AI in the enterprise
  • Module 4: Putting AI to work
    • Video: Putting AI to work for customer service
    • Video: Putting AI to work for application modernization
    • Summary: Putting AI to work
    • Discussion prompt: Which generative AI use cases are emerging in your industry?
  • Module 5: Final quiz and course wrap up
    • Course summary: AI for business leaders
    • Final quiz: AI for business leaders
    • Congratulations and next steps:
    • Optional reading: Additional recommendations