This Project Management: Communication and Stakeholders course teaches you the skills you need to move into project management roles.

You Will learn:

Job-ready skills in 6 weeks, plus you’ll get practical experience employers look for on a resume and an industry-recognized credential
Ways to foster a healthy environment for team members and explain the effects of empowering team members
Project communications by applying different communication skills and mediums
Leadership skills to get positive project outcomes, build trusting teams, and establish strong stakeholder relationships
Stakeholder engagement by applying the knowledge and skills to acquire resources and keep stakeholders involved in the project

Course Overview

Employers highly value project management because it provides a structured approach for managing projects. Communication, stakeholder management, and leadership skills are core to any project manager’s success.

This course is intended for beginners or experienced professionals looking to switch to or advance their careers in project management.

This course teaches you how to lead, communicate, and manage stakeholders as a project manager. This course will teach you how to cultivate a healthy project environment and review the benefits of empowering team members. You will learn various ways of communicating with team members across different types of stakeholders using appropriate communication mediums and channels. You will explore the leadership skills used to improve stakeholder engagement and facilitate successful projects from inception through closing.

Throughout this course, you will work with numerous hands-on labs and real-world scenarios to develop communication, leadership, and stakeholder management skills.

This course is part of a series of courses that will help you prepare for certifications offered by the Project Management Institute (PMI), including Certified Associate of Project Management (PMI-CAPM) and Project Management Professional (PMI-PMP).

Course Syllabus

Welcome

Video: Course Introduction
Reading: General Information
Reading: Learning Objectives and Syllabus
Reading: Grading Scheme
Reading: Introduction to CAPM/PMP Certifications
Reading: How to Make the Most of this Course

Module 1: Creating a Healthy Project Foundation

Reading: Module 1 Introduction and Objectives
Video: Put Your People First
Video: Communicate Clear Project Objectives
Video: Participating in the Work
Video: Expert Viewpoints: Characteristics of Servant Leadership
Practice Quiz: Module 1: Creating a Healthy Project Environment
Module 1 Summary: Creating a Healthy Project Environment
Module 1 Graded Quiz: Creating a Healthy Project Foundation

Module 2: Effective Communication Building Blocks

Reading: Module Introduction and Objectives
Video: Effective Conversations
Video: Project Management Communications Skills
Video: Project Communications Overview
Video: Expert Viewpoints: Communicating Effectively for Positive Results
Video: Synchronous vs Asynchronous Communications
Video: Communications Mediums
Video: Expert Viewpoints: What's the Most Effective Communication Media
Video: Effective Management
Video: Cross Cultural Communications and Communications Channels
Reading: Introduction to Failing Fast
Video: Expert Viewpoints: Failing Fast Successfully
Reading: Key Project Roles
Project Role Identification: RACI
Video: Expert Viewpoints: Working Together as a Team
Lab: Key Project Roles and RACI
Practice Quiz: Module 2: Effective Communications Building Blocks
Module 2 Summary: Effective Communications Building Blocks
Module 2 Glossary: Effective Communications Building Blocks
Module 2 Graded Quiz: Effective Communications Building Blocks

Module 3: Communications Planning

Reading: Module 3 Introduction and Learning Objectives
Reading: Key Tool Critical Path Method
Video: Demo Critical Path Method
Lab: Perform Critical Path Analysis
Video: Critical Chain Method
Video: Key Tool - Communications Management Plan
Reading: Business Analyst Communication Requirements
Video: Demo: Communications Management Plan
Lab: Create a Communications Management Plan
Video: Expert Viewpoints: Planning for Effective Virtual and In Person Communications
Video: Planning Virtual Communications
Video: Effective Status Reporting
Video: Demo: Status Reporting
Lab: Create a Project Status Report
Reading: Defining Communication Styles
Video: Demo: Defining Communication Styles
Lab: Assess Your Communication Style
Practice Quiz: Module 3: Communications Planning
Module 3 Summary: Communications Planning
Module 3 Glossary: Communications Planning
Module 3 Graded Quiz: Communications Planning

Module 4: Leadership Fundamentals

Reading: Module Introduction and Learning Objectives
Video: Leadership Essentials
Video: Expert Viewpoints: Why Leadership?
Video: Expert Viewpoints: Leading Successfully
Video: Demo: Leadership Level Survey
Lab: Leadership Level
Video: Impact of a Good Leader on Team Dynamics and Productivity
Reading: Techniques for Improving Leadership Skills
Video: Leadership Factors and Styles
Video: Expert Viewpoints: Leadership Competencies, Skills, and Mindset
Video: Situational Leadership with Your Team
Reading: Mapping Situational Leadership Model to the Tuckman Ladder
Reading: The Knowledge Sharing Hierarchy
Reading: Intuitive Decision-Making
Video: Expert Viewpoints: Using your Intuition
Practice Quiz: Module 4: Leadership Fundamentals
Module 4 Summary: Leadership Fundamentals
Reading: Module 4 Glossary: Leadership Fundamentals
Module 4 Graded Quiz: Leadership Fundamentals

Module 5: Managing and Leading Stakeholders

Reading: Module Introduction and Module Learning Objectives
Reading: Effective Resource Planning
Video: Acquiring Resources
Lab: Acquiring Resources and Effective Negotiation
Video: Building Trust
Video: Expert Viewpoints: Trusting Team Environment
Video: Emotional Intelligence
Reading: Managing Up
Video: Adaptability and Resilience
Video: Expert Viewpoints: Overcoming Resource Challenges
Practice Quiz: Module 5: Managing and Leading Stakeholders
Reading: Module 5 Summary: Managing and Leading Stakeholders
Reading: Module 5 Glossary: Managing and Leading Stakeholders
Module 5 Graded Quiz: Managing and Leading Stakeholders

Module 6: Final Project and Exam

Reading: Module Introduction and Learning Objectives
Reading: Final Project Overview
Reading: Project Scenario
Lab: Exercise 1: Identify Key Roles and Develop Team RACI
Lab: Exercise 2: Revise a Communications Management Plan
Lab: Exercise 3: Develop a Project Status Report
Lab: Exercise 4: Create a Resource Breakdown Structure
Peer Review: Manage Project Communications and Stakeholders
Graded Quiz: Final Course Quiz

Module 7: Course Summary and Next Steps

Reading: Key Takeaways
Reading: Congratulations and Next Steps
Reading: Thanks from the Course Team
Reading: Copyrights and Trademarks

Recommended Skills Prior to Taking this Course

To take this course, you should have basic to intermediate skills in an Office Productivity Suite, such as Microsoft Office 365.

Throughout this short, self-paced course, you will receive instructional guidance through videos and practice labs to learn. You will also have a final project demonstrating your abilities and skills as a project manager.

Project Management: Communications and Stakeholders

Language

Topic

Skills You Will Learn

Offered By

Estimated Effort

Platform

Last Update