This Information Technology (IT) Fundamentals course teaches you the skills you need to launch your IT career.

You will learn:

Job-ready skills in a few weeks, plus you’ll get practical experience employers look for on a resume and an industry-recognized credential
Concepts of operating systems, computer components, programming concepts, databases, and the difference between commercial and open software
The importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows
How to protect against security threats, address public browsing security concerns, and list password management best practices
The benefits of cloud computing, describe the cloud infrastructure layer and virtual machines, and summarize features of ticketing systems

Course Overview

In this course, you’ll explore the fundamental concepts and skills needed to navigate various aspects of IT and the digital world with confidence. You will also explore the vast IT field, includinghardware, operating systems technology, software, programming, databases, networking, storage, cybersecurity, cloud computing, support, and operations.

This course is designed to summarize the IT Fundamentals and Cloud specialization courses. This course is best suited for professionals seeking non-IT roles, such as project managers. It provides essential insights into the IT field that help you collaborate with IT teams and make informed decisions within your role.

Alternatively, if you are looking for a non-technical role in the IT industry, this course provides you with a strong foundation to thrive in the ever-evolving IT landscape.

Each module in this course is equipped with materials such as hands-on labs and interactive activities to practice your skills, glossaries to help you learn new vocabulary, and practice and graded quizzes to assess what you’ve learned.

If you want to boost your resume and extend your IT or non-IT professional career, ENROLL today and build job-ready skills in just 6 weeks.

Course Syllabus

Module 0 : Welcome

· Video: Course Introduction

· Reading: General Information

· Reading: Learning Objectives and Syllabus

· Reading: Grading Scheme

· Reading: How to Make the Most of this Course

Module 1: Introduction to Hardware and Operating Systems

· Reading: Module 1 Introduction and Learning Objectives

· Video: Introduction to Computing Fundamentals

· Video: Common Computing Devices and Platforms

· Video: Identifying Hardware Components and Peripherals

· Reading: Input, Output, and Display Devices

· Video: Internal computer component

· Reading: Additional Internal Computer Components

· Video: Identifying ports and connectors

· Activity: Identifying Devices and Connectors

· Video: An introduction to operating system

· Video: Getting started with Microsoft window

· Video: Features and Functions of an Operating System

· Video: Managing File and Folders

· Video: Using Your Windows Lab Workspace

· Lab: Using File Explorer to Manage Files and Folders

· Module Summary: Module 1: Introduction to Hardware and Operating Systems

· Practice Quiz: Module 1: Introduction to Hardware and Operating Systems

· Reading: Glossary 1: Introduction to Hardware and Operating Systems

· Graded Quiz 1: Introduction to Hardware and Operating Systems

Module 2: Introduction to Software, Programming, and Databases

· Reading: Module 2 Introduction and Learning Objectives

· Video: Commercial and Open Source Software

· Reading: Software Licenses

· Video: Software Versions`

· Reading: File Formats and Productivity and Collaboration Software

· Video: Software Installation Management

· Video: Common Web Browser

· Video: Browser Installs and Updates

· Hands-on Lab: Install, Update & Remove Applications

· Video: Interpreted and Compiled Programming Languages

· Reading: Scripting Languages

· Video: Introduction to Programming Concepts

· Video: Branching and Looping Programming Logic

· Activity: Working with Programming Logic and Organizational Methods

· Video: Types of Data, Sources, and Uses

· Video: Overview of Data Repositories

· Video: Introduction to SQL and Relational Databases

· Video: Database Management

· Reading: Database Roles and Permissions and Backing Up Databases

· Hands-on Lab: Basic Database Operations

· Module Summary: Module 2: Introduction to Software, Programming, and Databases

· Practice Quiz: Module 2: Introduction to Software, Programming, and Databases

· Reading: Glossary 2: Introduction to Software, Programming, and Databases

· Graded Quiz 2: Introduction to Software, Programming, and Databases

Module 3: Introduction to Networking and Storage

· Reading: Module 3 Introduction and Learning Objectives

· Video: Computer Networks: Types and Topologies

· Reading: Computer Networks: Cables

· Video: Advantages and Disadvantages of Network Types

· Reading: Computer Networks: Models, Standards, Protocols and Ports

· Video: Networking Hardware Devices

· Video: Wired and Wireless Network Connections

· Video: (Optional) - Wired and Wireless SOHO Networks

· Video: Network Settings in Windows

· Hands-on Lab: Exploring Windows Network Settings

· Video: Types of Local Storage Devices

· Video: Types of Hosted Storage and Sharing

· Video: Network Storage Types

· Video: Troubleshooting Storage Issues

· Lab: Disk Status and Repair Tools - Rhyme

· Module Summary: Module 3: Introduction to Networking and Storage

· Practice Quiz: Module 3: Introduction to Networking and Storage

· Reading: Glossary 3: Introduction to Networking and Storage

· Graded Quiz 3: Introduction to Networking and Storage

Module 4: Introduction to Cybersecurity Essentials

· Reading: Module 4 Introduction and Learning Objectives

· Video: Confidentiality, Integrity, and Availability

· Reading: Intellectual Property and Types of Confidential Information

· Video: Threats and Breaches

· Video: Phishing, Social Engineering, and Other Attacks

· Video: Password Management Techniques

· Video: Security Threats: Access Control, Authorization, and Authentication

· Video: Authentication and SSO

· Reading: Firewalls

· Activity: Identifying Phishing Attempts

· Video: Safe Browsing Practices: Application Ecosystem Security

· Video: Safe Browsing Practices: Public Browsing Risks

· Video: Safe Browsing Practices: Plug-ins, Extensions, and Toolbars

· Activity: Managing Browser Plug-ins and Extensions

· Video: Security Threats: Safe Browsing Techniques

· Hands-on Lab: Managing Browser Security and Privacy Settings

· Video: Virtual Private Networks

· Module Summary: Module 4: Introduction to Cybersecurity Essentials

· Practice Quiz: Module 4: Introduction to Cybersecurity Essentials

· Lab: Glossary 4: Introduction to Cybersecurity Essentials

· Graded Quiz 4: Introduction to Cybersecurity Essentials

Module 5: Introduction to Cloud Computing

· Reading: Module 5 Introduction and Learning Objectives

· Video: What is Cloud Computing?

· Reading: Cloud Adoption - No Longer a Choice

· Video: Key Cloud Service Providers and Their Services

· Video: Overview of Cloud Service Models

· Video: Overview of Cloud Infrastructure

· Video: Virtualization and Virtual Machines Explained

· Reading: Types of Virtual Machines on Cloud

· Video: Basics of Storage on Cloud

· Hands-on Activity: Identifying Storage Types

· Video: Hybrid Multi-Cloud

· Video: Containers

· Video: Microservices

· Video: Serverless Computing

· Video: Cloud Native Applications

· Video: DevOps on the Cloud

· Reading: IoT, AI, Blockchain & Analytics in the Cloud

· Lab: Getting started with Serverless

· Module Summary: Module 5: Introduction to Cloud Computing

· Practice Quiz: Module 5: Introduction to Cloud Computing

· Lab: Glossary 5: Introduction to Cloud Computing

· Graded Quiz 5: Introduction to Cloud Computing

Module 6: Final Assessment

Reading: Module 6 Introduction and Learning Objectives
Final Exam: IT Fundamentals for Everyone
Retake exam

Module 7: (Bonus Lesson) Troubleshooting and Ticketing Systems

Reading: Module Introduction and Learning Objectives
Video: Introduction to Troubleshooting
Video: Levels of Technical Support
Video: Service-Level Agreements (SLAs)
Video: What are Ticketing Systems?
Video: Features and Benefits of Ticketing Systems
Activity: Exploring the Lifecycle of a Ticket
Reading: Module Summary: Troubleshooting and Ticketing Systems
Reading: Glossary 6: IT Support and Operations
Practice Quiz: Troubleshooting and Ticketing Systems

Module 8: Course Wrap-up

Module: Course Wrap-up
Reading: Congratulations and Next Steps
Reading: Course Team and Acknowledgements
Reading: Copyrights and Trademarks

Recommended Skills Prior to Taking this Course

Recommended to have a basic knowledge of information technology. No IT background is necessary. Some familiarity with ticketing systems may be useful.

To transition to a career in information technology, enroll today in this course. Within a few weeks, you’ll have job-ready skills and practical experience on your resume that will catch an employer's eye!

Information Technology (IT) Fundamentals

Language

Topic

Skills You Will Learn

Offered By

Estimated Effort

Platform

Last Update