Back to Catalog

Soft Skills: Deliver Quality Work with Agility

Learn on

edX logo
BeginnerCourse

Understand the importance of being able to create and deliver high-quality work efficiently, as it is a crucial soft skill for enhancing professional success.

4.8 (18 Reviews)

Language

  • English

Topic

  • Personal Development

Enrollment Count

  • 898

Skills You Will Learn

  • Business Research, Agile Methodology, Accountability, Detail Oriented, Quality Management

Offered By

  • IBMSkillsNetwork

Estimated Effort

  • 1 Hour

Platform

  • edX

Last Update

  • July 1, 2025
About this Course
About this course
When submitting work in a professional setting, it is crucial to meet both the quality and time expectations set by your employer. This short course will teach you about how to deliver quality work with consistency and efficiency.

Effective research skills play a vital role in ensuring the delivery of quality work. By taking this short, self-paced course, you will learn exactly how to do that. You will also learn a variety of other skills that are essential, such as a five-step process that will teach you how to create and deliver quality work.

The skills taught in this course are fundamental skills that are important in any job you may have, especially office or business-related jobs. The content provided in this course applies to your everyday work life and will be a stepping stone in your path to success.

This course is part of the People and Power Skills Professional Certificate from IBM.

What you'll learn
  • Deliver work consistently and on time
  • Apply a five-step process that will help you deliver high-quality work
  • Create and deliver work that helps solve problems and reduces effort for the person or group requesting it
  • Become a trusted advisor to clients and colleagues by working with agility while applying the quality work process
Prerequisites

No prior experience is necessary! This course is suitable for those taking it as a career starter or even just a skill refresher.

Curriculum

The course is composed of the following lessons:

- Delivering Quality Work with Agility: An overview
- About the Course
- Topic 1: What do I need to know?
- Topic 2: How do I prepare?
- Topic 3: How do I do my research?
- Topic 4: How do I decide what to do?
- Topic 5: How do I do it?
- Topic 6: How do I deliver it?
- Topic 7: Who benefits when I deliver quality work?
- Course-end Assessment

Instructors

Lavanya Sunderarajan

SME AI, DS and Cloud technologies

I am an educational consultant for Artificial Intelligence, Data Science, and Cloud application development. I am passionate about making learning and upskilling meaningful and impactful for the learners. I have completed the PG program in AI and ML from Great Learning, affiliated with Mc Combs business school, University of Texas, Dallas. I am a certified educator and I conduct technical training for corporates and individual adult learners. I am a software engineer, backed by many years of experience in software development in product-based and project-based companies with involvement in the SDLC. This experience is integrated into my blended teaching methodologies. I embarked on a journey to re-skill staff who did not have the luxury of the hiatus to catch up with technology besides what they got to work on or sometimes left behind technology as they explored other areas. It has been the most gratifying experience to be able to teach technology and hone myself in it too. I have an in-depth understanding of software development using Agile methodologies and DevOps. My extensive international work experience has made me comfortable working with and in different cultures.

Read more