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Process Modeling & Requirements for Business Analysis

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BeginnerCourse

Build essential process modeling and requirements gathering skills businesses look for in a business or systems analyst.

Language

  • English

Topic

  • Business Analytics

Industries

  • Information Technology

Skills You Will Learn

  • Agile Methodology, Stakeholder Management, Business Process Modeling, Requirements Management, Data Modeling, Process Optimization

Offered By

  • SkillUpEdTech

Estimated Effort

  • 20 Hours

Platform

  • SkillsNetwork

Last Update

  • August 19, 2025
About this Course
Ready to dive into the world of process modeling and requirements gathering and build essential business analysis skills businesses need? This course equips you with critical skills that provide a solid foundation for launching a career in business or systems analysis. 

Course overview  

Process modeling and requirements gathering are core to business analysis, providing the structure and clarity needed to understand current workflows, identify gaps, and define solutions that align with business goals.  

During this course, you’ll explore essential practices such as stakeholder and gap analysis, advanced process modeling with BPMN and Swimlane diagrams, and the use of tools such as Visio and Lucidchart. You’ll also learn how to manage both functional and non-functional requirements using prioritization techniques such as MoSCoW and the Kano model.  

Through hands-on labs and a final project, you’ll gain practical experience applying your skills in real-world scenarios. Then, in a final project, you’ll focus on designing detailed requirements for an e-bike rental startup and showcase your understanding of the six knowledge areas of the Business Analysis Body of Knowledge (BABOK) framework. 

All the skills you gain in this course are part of the BABOK framework and provide the ideal base for you to master key tools and techniques used in the field.  

Enroll today and gain essential skills and knowledge you need to be a successful business or systems analyst. 


Learning Objectives

  • Gain essential, job-ready skills in process modeling and requirements gathering for business analysis 
  • Apply BABOK principles to real-world business scenarios 
  • Master process mining methods and leverage tools for in-depth analysis and actionable insights. 
  • Build effective system models using creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML) techniques 

Prerequisites  


The course is designed for aspiring or practicing business or systems analysts looking to enhance their skills in business analysis, advanced process modeling, requirements elicitation, and stakeholder management. 

It is also suitable for professionals seeking to deepen their knowledge of BABOK principles and business analysis tools, helping them align these techniques with business goals. 

No prior business analytics experience is required. Anyone who is interested in business analysis, process modeling, and requirements management can take this course. 

Related professional certificate  

This course is part of multiple programs including IBM Systems Analyst Professional Certificate, IBM Business Analyst Professional Certificate, and Business Analyst (ECBA) Certificate Preparation Specialization. 

If you’re keen to build strong foundational skills and gain proficiency in business analysis using various tools, we recommend you enroll for one of these programs and work through the courses in order. Within a short time, you’ll have job-ready skills and practical experience on your resume that will help you launch your business or systems analyst career! 

Course Syllabus

Module 1: Business Analysis Overview & BABOK 
  • Module Introduction and Learning Objectives
  • Video: Overview of Business Analysis  
  • Video: Day in the life of a Business Analyst 
  • Video: Expert Viewpoints: Key Responsibilities and Tasks of Business Analysts
  • Video:  Popular Tools for Business Analysis
  • Reading: Handy Tips for Successful Career of Business Analysts
  • Video:  What is BABOK? 
  • Video: Understanding BABOK 
  • Video: BABOK: Business Analysis planning and monitoring
  • Video: Understanding Requirements Techniques in BABOK
  • Video: Expert Viewpoints: Applying BABOK in Business Analysis
  • Lab: Analyze Business Needs and Gaps in a Business Solution 
  • Video: Collaboration in BABOK
  • Video: Strategy Analysis
  • Lab: Evaluate Business Solutions and Develop Recommendations  
  • Video: Solution Evaluation
  • Video: Perspectives in BABOK
  • Lab: Quantify and Validate Business Solution 
  • Practice Quiz: Business Analysis Overview & BABOK 
  • Reading: Module Glossary: Business Analysis Overview and BABOK
  • Reading Module 1 Summary :Business Analysis Overview and BABOK
  • Graded Quiz: Business Analysis Overview & BABOK 
Module 2: Agile Business Analysis and Modeling Techniques 
  • Module Introduction and Learning Objectives
  • Video: What is Agile Business Analysis? 
  • Video: User Stories to capture requirements in Agile  
  • Video: Conducting backlog refinement  
  • Video: Daily Standups and Retrospectives 
  • Video: Expert Viewpoints: Tips for Daily Standups  
  • Video: Sprint Planning 
  • Reading: Introduction to SDLC
  • Lab: Create  user stories for login and logout for a website 
  • Video: Introduction to Modeling  
  • Video: Exploring Entity Relationship Diagrams and Data flow diagrams 
  • Video: Introduction to Unified Modeling Language (UML) 
  • Video: Introduction to Use cases  
  • Video: Identify and define actors involved in use cases. 
  • Video: Use Case Diagrams, Scenarios and Relationships 
  • Video: Expert Viewpoints: Tips on Effective Modeling techniques 
  • Lab: Getting started with Lucid Chart
  • Lab: Create a Use Case diagram 
  • Practice Quiz: Agile Business Analysis and Modeling Techniques
  • Reading: Module Glossary: Agile Business Analysis and Modeling Techniques
  • Reading: Module 2  Summary: Agile Business Analysis and Modeling Techniques
  • Graded Quiz: Agile Business Analysis and Modeling Techniques 
Module 3: Process Modeling Methodologies and Advanced Techniques 
  • Module Introduction and Learning Objectives
  • Video: Mapping Out Business Processes 
  • Video: Analyzing Processes to Identify Inefficiencies. 
  • Video: Expert Viewpoints: Approach to Process Modeling 
  • Video: Process Optimization 
  • Video: Implementing process automation 
  • Video: Reengineering business processes  
  • Lab: Identify Inefficiencies and Improvement Opportunities in an Existing Process
  • Video: Creating process maps and flowcharts. 
  • Video: Utilizing key process modeling notations  
  • Video: Process Mapping Techniques for Complex Processes
  • Video: Advanced BPMN techniques and swimlane diagrams  
  • Video: Choosing the right process modeling tools  
  • Video: Expert Viewpoints: Tips on Effective Process Optimization, Automation & Documentation 
  • Lab: Create a Flowchart for Order Management
  • Practice Quiz: Process Modeling tools and Techniques 
  • Reading: Module Glossary: Process Modeling Methodologies and Advanced Techniques
  • Reading: Module 3 Summary: Process Modeling Methodologies and Advanced Techniques
  • Graded Quiz: Process Modeling Methodologies and Advanced Techniques
Module 4: Requirements Management and Elicitation Techniques
  • Module Introduction and Learning Objectives
  • Video: Introduction to Systems Analysis for Business Analysts
  • Video: Understanding different types of requirements  
  • Video: Identifying stakeholders for requirement gathering 
  • Video: Requirements elicitation and documentation Best Practices 
  • Video: Employing techniques for requirements prioritization 
  • Video: Traceability tools for requirements 
  • Video: Expert Viewpoints: Experience with Requirements Management & Elicitation
  • Lab: Identify and Categorize Stakeholders 
  • Video: Interviews: Conduct effective interviews to gather business requirements. 
  • Video: Workshops: Facilitate workshops to elicit and validate requirements. 
  • Video: Expert Viewpoints: Tips for Preparing Interview Questions & Engaging Stakeholders 
  • Video: Observation Techniques to Understand Business Processes
  • Video: Designing and Distributing Surveys to Collect Stakeholder Input 
  • Video: Developing and Using Prototypes to Refine Requirements. 
  • Reading: Sample Customer Feedback Survey
  • Lab: Create an interview guide with key questions 
  • Practice Quiz: Requirements Management and Elicitation Techniques
  • Reading: Module Glossary: Requirements Management and Elicitation Techniques
  • Reading: Module 4 Summary: Requirements Management and Elicitation Techniques
  • Graded Quiz: Requirements Management and Elicitation Techniques 
Module 5 : Final Project
  • Module Introduction and Learning Objectives
  • Project: Business Analysis and Modeling for an eBike Rental Startup
  • Final Graded Quiz: Final Exam
Course Wrap Up
  • Video: Course Wrap-Up
  • Reading: Course Glossary
  • Reading: Congrats & Next Steps 
  • Reading: Thanks from the Course Team 

Instructors

Ramanujam Srinivasan

Chief Architect

With over 24 years of experience, I have effectively led technology and architecture teams, driving digital transformation and business growth for Fortune 500 companies. My expertise includes managing strategic consulting engagements and implementing large-scale solutions that have achieved annual contract values between $10M and $300M, particularly in turnaround scenarios. As an engineering leader, I guide cross-functional teams in deploying distributed solutions across various domains, including Cloud, AI/ML, eCommerce, Microservices, DevSecOps, legacy modernization, performance optimization, Generative AI, and Machine Learning. I prioritize building exceptional technology teams by mentoring and inspiring top technical talent, fostering a culture of rapid innovation and collaboration. I serve as a trusted advisor, nurturing long-term relationships with C-Level executives and stakeholders to drive the implementation of strategic technology initiatives. My approach combines a big-picture perspective with attention to detail, providing hands-on guidance for creating highly scalable and efficient solutions. I assist in developing minimum viable products (MVPs), evaluating products, enabling developers, and advocating for open-source technologies. As an innovation catalyst, I lead the ideation and Go-to-Market strategies for intellectual property solutions that leverage cloud services, data analytics, and AI/ML to provide strategic advantages to enterprise customers. Additionally, I have authored successful technology courses on Coursera covering topics such as Microsoft security, front-end and back-end development, DevOps, and Generative AI, positively impacting over 70,000 learners.

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