Ready to add rocket fuel to your business analysis skills? Generative AI (Gen AI) is transforming how business analysts work — enabling faster insights, streamlined processes, and more impactful deliverables. This course equips both aspiring and experienced professionals with the practical skills to harness AI effectively in their business analysis tasks.

You will learn:

How to leverage generative AI tools to automate and improve core business analysis tasks
How to incorporate generative AI capabilities into widely used business analysis tools such as Excel, documentation platforms, and data visualization software
How to develop tailored prompt strategies for specific business analysis scenarios to deliver consistent, high-quality AI-generated outputs
How to tackle real-world implementation challenges, including safeguarding data privacy, ensuring proper human oversight, and managing organizational change related to AI integration

Course Overview

During this course, you’ll get hands-on using GenAI to automate routine tasks, enhance analysis with AI-powered insights, and produce clearer, more compelling deliverables. Plus, you’ll explore how to integrate Gen AI into existing tools and workflows, design high-quality prompts tailored to business challenges, and navigate critical AI considerations such as data privacy, ethical use, and organizational change.

You’ll also look at real-world applications and strategies to boost productivity, improve stakeholder communication, and maintain a competitive edge in a rapidly evolving field.

Enroll today and build the essential GenAI skills for business analysis employers are looking for and set yourself up for career success!

Prerequisites

This course is ideal for business analysts, requirements analysts, and process specialists looking to harness the extraordinary power of GenAI in their business analysis tasks and data analysts, project managers, product owners, and BI professionals engaged in various business analysis activities.

No prior AI experience is needed, but having a basic grasp of business analysis concepts will help you gain the most from this course.

Related Professional Certificate

This course is part of the following programs:

IBM Business Analyst Professional Certificate

If you're an aspiring business analyst looking to leverage generative AI capabilities to strengthen your business analysis career prospects, we recommend you enroll in one of these programs and work through the courses in order. Within a short time, you'll have the skills and practical experience on your resume that will give you confidence to lead with AI and boost your business analyst career!

Course Syllabus

The course consists of the following modules.

Course Syllabus

Module 0: Welcome to the Course

Video: Course Introduction
Reading: General Information
Reading: Learning Objectives and Syllabus
Reading: Grading Scheme
Reading: How to Make the Most of This Course

Module 1: Requirements Elicitation and Documentation with Generative AI

Reading: Module Description and Learning Objectives
Video: Introduction to AI-Powered Requirements Gathering
Video: Automating Requirements Extraction from Documentation
Lab: Creating User Stories and Acceptance Criteria with AI
Reading: Best Practices for AI-Enhanced Requirements Documentation
Video: Generating Process Maps with Generative AI
Video: Creating Compelling Visualizations with AI Assistance
Lab: Optimize a Business Process
Reading: Transforming Process Modeling with AI
Video: Advanced Data Analysis with Generative AI
Video: Creating Compelling Visualizations with AI Assistance
Lab: Data Insights Generation
Reading: Integrating AI with Excel and Business Intelligence Tools
Summary and Highlights: Requirements Elicitation and Documentation with Generative AI
Glossary: Requirements Elicitation and Documentation with Generative AI
Practice Quiz: Requirements Elicitation and Documentation with Generative AI
Graded Quiz: Requirements Elicitation and Documentation with Generative AI

Module 2: Implementing AI in Business Analysis Workflows

Reading: Module Description and Learning Objectives
Video: Tailoring Communications for Different Stakeholders with AI
Video: Creating Executive-Ready Presentations and Reports
Lab: Stakeholder Communication
Video: Combining AI with Traditional BA Tools
Video: Workflow Design for Hybrid Human-AI Analysis
Lab: Building an Integrated Business Analysis Workflow
Reading: Tool Integration Guide for Business Analysts
Summary and Highlights: Implementing AI in Business Analysis Workflows
Glossary: Implementing AI in Business Analysis Workflows
Practice Quiz: Implementing AI in Business Analysis Workflows
Graded Quiz: Implementing AI in Business Analysis Workflows

Module 3: Final Project and Wrap-up

Reading: Module Description and Learning Objectives
Reading: Final Project Overview
Final Project: Comprehensive AI-Enhanced Business Analysis Portfolio
Final Project Submission and Evaluation
Final Exam

Module 4: Course Wrap-Up

Video: Course Wrap-up
Reading: Cheat Sheet: Gen AI Prompt Examples for Business Analysts
Reading: Congratulations and Next Steps
Reading: Team and Acknowledgments

Generative AI Skills for Business Analysts

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